The 2026 Process Optimization Report
1,649 business leaders on making Enterprise AI work
Is this the year of the agentic enterprise? What does Enterprise AI need to succeed? And what role do processes play in getting AI ROI? Discover what business leaders are really saying about AI.
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AI, ROI and a global survey
89%
say AI is their biggest opportunity to compete
85%
aim to become agentic enterprises within three years
47%
cite ‘lack of expertise’ as their top hurdle to adopting AI
The year the agentic enterprise takes flight
Read our third annual Process Optimization Report and discover how 1,649 senior business leaders across the world are using AI to transform their operations.
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The 2026 Process Optimization Report
Is this the year of the agentic enterprise? What does Enterprise AI need to succeed? And what role do processes play in getting AI ROI? Discover what business leaders are really saying about AI.